Jewelrama.com adressed to the general public, a french-speacking majority, coming from the wordwide and assures it's products delivery where ever you may be.

Engagement n°1 : Satisfied, exchanged or refunded

You must be satisfied of the products and services proposed by Jewelrama.com. Not half, not about but com-ple-te-ly.

If you consider that we didn' do what we had promised you to do, or if your purchase on our site doesn't correspond to what you were wating for, (or if in the meanwhile you simply have changed up your mind),you can send back your parcel within the 15 days that follow it's reception, and ask either an exchange, or it's refunding. You will never have to justify yourself, even less to apologies. 

"satisfied, exchanged ou refunded"

Engagement n°2 : Safety payment garantee

You decide to place an order  on Jewelrama.com site, and you wonder how to carry out your payment in all reliance ? 

If you are not a familiar ot the "purchase on line", let us tell you  that Jewelrama.com is connected to the protected electronical payment system most widespread in the world, the SSL standard. You can obviously use your credit cards, Mastercard, American Express...

We also have suscrived at "AIG Europe" sub-company of "AIG" the largest american insurance company so that, in the quite improbable case, if  a payment card number would have" be diverted, "AIG" would refund the concerned amounts and this without any allowance.

Good to know: your bank card number (obviously don't hit your confidential code) is immediately encrypted. Nobody else than your bank can be informed of your card number.

Good to know: You will always receive an order reception confirmation e-mail and we will be informed of your order advancement from the delivery follow-up of Jewelrama.

Engagement n°3 : private life protection

Jewelrama.com only rerquires for your essential co-ordinates to be able to treat and suitably deliver your order.
The french custum legislation on gold bounds us to keep a police book on all the transactions carried out on our site and could be handed if the custums asked it.

Of course, Bien entendu, according to the Data-processing and Freedoms law, you have a right to access  and to rectify the data concerning you.

Via Jewelrama.com you may receive proposals of other companies or organism, or be informed by e-mail of our offers. If you don't wish it, let us know ( don't forget to indicate your name and first name, your adress and e-mail) :
- By mail to Jewelrama.com SARL Bijourama Direct Marketing Service 13-15 Rue du Moulin à Poudre 76150 Maromme Cedex FRANCE.

Engagement n°4 : The  specialist of jewel and clock and watch-making 

Regular jewellery custumers will note that Jewelrama.com is the first 100% Internet company and proposes to Net surfers of the whole world one of most wide catalogues of available jewels.

Engagement n°5 : The best price

Jewelrama.com aim goes behond (va au-delà) of the choice importance.

The price as low as possible is our objectif and our philosophy. Jewelrama.com makes you systematically benefit the maximum of discounts and relentlessly negociates it's purchases with his suppliers by putting forward his businesses volume.

Good to know : By regularly visiting Jewelrama.com's site, you will have the surprtise to discover extremely interesting ponctual offers, special promotions on some products and even cost price operations.

Engagement n°6 : The delivery guarantee or financial compensation !

We are all similar. As soon as we make a remote controle, we would like the deliveryman to immediately ring at the door to give it... With Jewelrama.com, it becomes possible. Jewelrama commites to deliver all your articles within the 48 hours and forbids itself to deliver in more than 15 days. We accomodate to have available articles. If this initial delay is past out Jewelrama engages itself to provide a compensation of 10% of the invoiced and payed order if the custumer acceptes the delay in a recredit form or an immadiate by recrediting his credit card. It has no equivalent in the Internet world. A transit advice note is regarded as delivered for Jewelrama.

Good to know : in majority of the cases, between the moment when you have passed your order and the one when you are delivered, you have to count about 3 to 6 days. Jewelrama reserves the first day to investigate on the payment with the transmitting bank, and also on the credit card physical reality.

Engagement n°7 : Guarantees and after-sale service

When you buy on Jewelrama.com site, a jewel, a watch, etc. you have the guaranty to receive a product that was created and manufactured accordind to Europeen legal standards'. It has been subjected to all the official tests.

Of course, Jewelrama.com assures an after-sale service for the articles which would require a breakdown service.

Also, you benefit from the warranty period which is indicated in the description of the concerned articles descriptions. To benefit of your warranty, it is imperatively necessary to preserve the invoice that you will receive by e-mail when your parcel will be sended.

Engagement n°8: Litigations immediately treated

You want to implement the warranty, your parcel has arrived crushed or other. From the moment that you have contacted us by e-mail or by phone, we procede to the treatment of the litigation under the 24h wrought day,and the solution is immediately provided. You cannot remain without any answer of our share more than 24h.

Engagement n°9: Immediate information

You have placed an order and you want to know when you will be delivered. You are informed 24h wrought day after your order the deliveryman passing date who in accordance with engagement n°6 is included between a minimum of 24h and a maximum of 15 days. If didn't suit  your credit card will not be output( débiter).